"ALL business is conducted at the community level. That is why at Extreme, we are committed to being active in every community in which we operate. Not only do we feel this adds tremendous value to our properties, but we truly believe it is simply only right to give back to the communities that support us."
– John A. Rubino
COO, Extreme Hospitality
Extreme Hospitality prides itself on providing Corporate Business Intelligence while being Community Based Individuals™. Extreme is not only fully committed to providing each of its clients with the most sophisticated and up to date corporate business practices and insight, but is also fully committed to the communities in which we operate. By having a significant presence and therefore a significant impact in local communities, Extreme’s properties benefit from increased business leads and word of mouth marketing due to our boots on the ground philosophy. In addition, the goodwill created for each of our properties through these initiatives directly translates into increased value.
"culture eats strategy for lunch"
At Extreme Hospitality we believe strongly that high associate engagement leads to high customer satisfaction, which is why we truly want each of our associates to not only feel as though they are a part of the Extreme Hospitality Team, but that they are an empowered member of the Extreme Hospitality Family.
John holds a Bachelor of Science degree in Hotel, Restaurant, and Institutional Management from the world renown Pennsylvania State University’s School of Hospitality Management and has over 35 years of experience in the Hotel Industry. John has held various positions throughout the industry including Executive Vice President, Senior Vice President of Operations, Vice President of Operations, Regional Director of Operations, Area Manager, and General Manager, to name a few. John’s passion for the industry led him to becoming an Adjunct Faculty Member in Travel & Tourism, instructing students in Dining Room Management and Front Office Management for 8 years. John has also authored course books in Hotel Management for national educational organizations.
John has experience in directly overseeing a hotel portfolio valued at over $6.8B, comprised of over 300 nationally branded hotels, producing over $1.65B in total annual revenue, with over $742M in annual GOP. Well versed in culture cultivation and associate engagement, John’s nationwide team consisted of roughly 15,000 associates.
During his career, John has opened more than 50 nationally branded hotels, transitioned over 300 hotels into the world’s largest third-party hotel management company, assisted and directed hotels struggling with financial performance and meeting brands’ guest service standards.
Due to his extensive industry knowledge, John has been asked to participate in and hold seats on many influential councils and boards throughout the industry. Some notable seats include: New York City Hotel Association, company’s Affordable Care Act Committee, Chair of General Manager Advisory Council, Committee Member of company’s General Manager on-boarding program, editor of “Eye on Service” newsletter, and former President of Lackawanna County Visitors Bureau.
Eric holds a Bachelor of Science Degree in Hospitality Management from the world renown Pennsylvania State University’s School of Hospitality Management. Eric also holds certifications in Hotel Real Estate Investments & Asset Management from Cornell University’s School of Hotel Administration and Hotel Industry Analytics from the American Hotel & Lodging Educational Institute. During his time at Penn State, Eric focused his collegiate studies in Hotel Real Estate Finance and Development, Hotel Asset Management, and Hotel Corporate Finance.
Eric previously worked in Development & Acquisitions for the world’s largest third-party hotel management company, where he worked on and underwrote over $1B worth of hotel real estate investments and transactions.
Although Eric’s career is now focused in the real estate sector of the industry, he also has vast experience in hotel operations, having been in the business for over 10 years. Eric has worked in hotels’ front office, food & beverage, housekeeping, maintenance, and administrative departments. Eric has also held the position of Task Force Manager, traveling to properties in need of temporary operational management and service training. Due to Eric’s passion for the industry developing at a young age, he was chosen by the world’s largest third party hotel management company, while still in college, to participate in their exclusive Mentoring Program, training with various department heads over the course of one year. Eric is passionately driven to develop Extreme Hospitality into a leader in the Hospitality Industry through hard work, innovative solutions, and by seeking out unique hotel acquisition and development opportunities.
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